Why this exists
Device management and classroom support require high-velocity operational tooling. This initiative focuses on the workflows technicians use every day, ensuring data accuracy, clear interfaces, and minimal manual reconciliation.
Measures of success
- Technicians can complete refresh workflows without manual data cleanup.
- Device inventory and assignment data stay aligned with source systems.
- Classroom support tools have clear ownership and update cadence.
- Operational interfaces remain usable under daily workload pressure.
Active projects
- Staff Device Refresh Operations Portal
- Chromebook Enrollment
- Snipe-IT Asset Ops Automation
- Snipe-IT GUI
- Staff Technology Dashboard
Key risks
- Stale inventory data causes incorrect assignments.
- Access workflows drift without clear update cadence.
- Tooling becomes too complex for frontline operators.